Dental Care Liaison

The Dental Care Liaison’s primary role is to connect children who have been identified with oral health needs to dentists who have committed to providing care. This position ensures that vulnerable children overcome barriers to accessing oral health services by providing care coordination, education, and advocacy. The Liaison will work closely with families, schools, dental providers, and community partners to ensure children receive timely and appropriate care.

Care Coordination

  • Build and maintain relationships with dental providers willing to serve uninsured or underinsured children.
  • Partner with school nurses, teachers, and community agencies to identify children in need of dental care and the appropriate pathway for them to receive care.
  • Assist families in scheduling and attending dental appointments, including addressing barriers such as transportation, childcare, language services, and if needed, pre-surgical physicals.
  • Support children and families in follow-up care, reinforcing treatment plans and preventive practices.
  • Screen patients for insurance eligibility.

Education and Advocacy

  • Educate children and families about the importance of oral health and its connection to overall well-being.
  • Provide group presentations in schools, community organizations, and outreach events.
  • Advocate for patients with dental providers, community health centers, and other service agencies.

Program Support

  • Document patient interactions and provider partnerships in accordance with program requirements.
  • Assist with planning and implementing oral health events and initiatives in dental offices and the community.
  • Attend community health events, trainings, and related meetings
  • Contribute to the Foundation’s short- and long-term goals.

Experience and Qualifications

  • The candidate must be passionate, persistent, detail-oriented, adaptable, and a self-starter with strong communication and problem-solving skills.
  • Prior experience in dental services, care coordination, or working with children and families is preferred.
  • Associate’s degree or certificate in social work, human services, dental hygiene, dental assisting, public health or a related field; equivalent experience considered.
  • Previous experience in care coordination, case management, or dental/healthcare services preferred.
  • Strong interpersonal and communication skills (oral and written).
  • Proficiency with basic computer applications.
  • Ability to adapt to changing needs and work independently or as part of a team.
  • Valid driver’s license and reliable transportation required.
  • Conversational Spanish (or other language skills) preferred.

About

Location:  Sioux Falls, SD

Department:  Foundation

Reports to:  Program Manager

Status: Non-exempt (hourly)

*Disclaimer: This position description is not meant to be all-inclusive. The job itself may be subject to change, and management has the right to assign/reassign duties and responsibilities accordingly.

How to apply

Applying for a job with Delta Dental of South Dakota is easy! Send us an email with your:

  • Cover letter;
  • Resume; and
  • Professional references.

Email your application