COVID-19 update: We're responding in a variety of ways to support our employees, customers, network dentists, and our fellow South Dakotans. Learn more.

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Your dentist page

Here you'll find the tools and information to make it easy to work with us so you can make the most of caring for your patients.

Office alert

Claims processing change to match NPI numbers begins Oct. 5

Starting Monday, Oct. 5, 2020, DDSD will match claims using the billing and treating NPI numbers in addition to the tax identification number (TIN) and license number.

Including a billing and treating NPI number will be required to process any claim submitted. A claim submitted without a billing and treating NPI number, or if an NPI number on the claim does not match the corresponding number in the DDSD claims system, will not be processed. A Professional Relations Representative will contact the office to resolve the issue for the claim.

Providers enrolled with SD Medicaid must have the same billing and treating NPI numbers on file in the SD Medicaid SDMEDX system as are on file with Delta Dental of South Dakota.

To prevent delays in claims processing, please ensure the correct billing and treating NPI numbers are included on each claim. Contact us at professionalrelations@deltadentalsd.com or 877-841-1478 if you have any questions. We're happy to help!

posted 9/24/20

Prevention Pays

Starting July 1, 2020, our Prevention Pays feature will be included in our fully insured plans. That means 75% of our members will have expanded benefits that encourage preventive dental care.

How to HTOW

Our new series of videos will help your office get started as a Health through Oral Wellness provider. Learn how to set up and use the PreViser risk assessment tool to help your patients unlock benefits to improve their oral health.

New Medicaid orthodontic process

The South Dakota Medicaid program is implementing a new review process for orthodontic benefits on July 1, 2020.

Pandemic support

DDSD offers a variety of support programs to help dental offices through the disruption of dental care during the COVID-19 pandemic

Account information

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Dentist office tools

DDSD patient lookup

Check benefits, eligibility and claims information for patients covered by Delta Dental of South Dakota.

National Delta Dental patient lookup

View benefits, eligibility and claims for patients covered by Delta Dental companies outside of South Dakota.

EFT & EOB reports

Review electronic funds transfer (EFT) payments and EOBs from Delta Dental of South Dakota.

Submit claims online

Manually submit claims to Delta Dental of South Dakota using an online tool (not compatible with practice management software).

Enroll in EFT

Get paid faster with secure electronic funds transfer (EFT) payments. Available free to Delta Dental participating dentists.

Teledentistry guidance

Initial guidance regarding the use of teledentistry in the delivery of limited, problem-focused examinations. Guidance and coverage is effective March 16, 2020.

Delta Dental dentists' handbook

Download a [.pdf] copy of the Delta Dental dentists' handbook of codes and processing policies.