Our contact center will be closed for staff training from 1:00 p.m. (CT), Tuesday, May 31 through 5:00 p.m. (CT) Wednesday, June 1. We look forward to serving you again beginning at 8:00 a.m. (CT) on Thursday, June 2, 2022. Thank you for your patience as we work to provide you even better service in the future.

Government Programs Policy Analyst 

The Government Programs Policy Analyst supports policy and procedure development, analysis, and compliance for our services to government-based benefit programs, including the South Dakota Medicaid dental benefit, Medicare Advantage, and contracts with Indian Health Services. 


  • Assess current policies and procedures through review of trends, data, materials, and operational practices.

  • Research evidence-based programs, innovative solutions, and best practices employed in other states, companies.

  • Prepare policy recommendations, including proposed changes, rationale, and potential legal/regulatory and/or fiscal impacts.

  • Assist with implementation of policy and procedure changes, including messaging and training of internal and external stakeholders.

  • Serve as the Medicare Advantage Account Manager for relationships with partners.

  • Help develop, implement, and manage provider network compliance components of Medicare Advantage.

  • Document and maintain Government Programs’ Standard Operating Procedures.

  • Maintain documentation of meeting agendas/minutes/notes related to government programs.

  • Support contract requirements of South Dakota Medicaid, including reporting, Provider Manual maintenance, and annual coverage recommendations.

  • Proactively identify industry trends, competitive information and other market environmental factors and report findings to Director of Government Programs and Professional Services.

  • Maintain confidentiality of protected health information and protect confidential business information; ensure compliance with state and federal laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

  • Collaborate with other Delta Dental member companies as needed.

  • Attend and present at internal company meetings as needed.

Experience and qualifications

  • Bachelor’s degree is preferred.

  • General knowledge or understanding of Medicaid and Medicare is helpful.

  • Excellent oral and written communication skills, including strong presentation, sales and negotiation skills and the ability to interact with internal and external stakeholders in an effective and positive manner.

  • Ability to communicate complex processes clearly and concisely.

  • Strong analytical and problem-solving skills, including the ability to evaluate situations or data, identify options and generate solutions.

  • Ability to demonstrate applied learning skills, including grasping new ideas and integrate them into desired results.

  • Computer proficiency in Microsoft Office applications – Word, Excel, Outlook, PowerPoint, and Teams.

  • Ability to navigate the Internet and web services for research purposes.

  • Strong self-motivation and ability to work independently.

Compensation and benefits

Delta Dental provides an excellent compensation and benefit package including medical, dental, vision, life & disability insurance, paid vacation, sick leave, continuing education and 401k. More information about benefits and company culture is available on our Careers page.

How to apply

Applying for a job with Delta Dental of South Dakota is easy! Send us an email with your:

  • Cover letter;
  • Resume; and
  • Professional references.

Email Your Application